(a) these Terms and Conditions;
(b) terms and conditions of the respective mobile/content service(s)
3.2 comply with all notices or instructions given by Celcom from time to time in relation to the use of the Service
3.3 ensure that the Mobile Device used with the SIM Card is legally owned by the Principal User
3.4 be responsible for all equipment and software necessary to use the Service and also for the security and integrity of all information and data transmitted, disclosed and/or obtained through the use of the Service;
3.5 be responsible for all usage of and charges for the Service including but not limited to payment of all the Service charges and any other related charges due to Celcom pursuant to the Terms and Conditions in a timely manner
3.6 keep personal data, Service account details, passwords, game codes and any other confidential information at all times and not release these details to any person.
3.7 not getting involved in the following offences:
3.8 comply with all applicable laws of Malaysia relating to the Service, including without limitation to the Communication and Multimedia Act 1998 and its subsidiary legislation, other acts, statutes, by-law, rules and regulations issued by relevant government and regulatory agencies which may be amended from time to time.
3.9 take all reasonable steps to prevent fraudulent, improper or illegal use of the Service;
3.10 report immediately to Celcom upon discovery of any fraud, theft, loss, unauthorized usage or any other occurrence of unlawful acts in relation to the Service and its use. You agree to lodge a police report whenever instructed by Celcom and to give Celcom a certified copy of such report; and
3.11 indemnify and shall keep indemnified Celcom from any loss, damage, liability or expense, arising from any claims for libel, invasion of privacy, infringement of copyright, patent, breach of confidence or privilege or breath of any law or regulation whatsoever arising from the content transmitted, received or stored via the Service or part thereof and for all other claims arising out of any act or omission of your or any unauthorised use or exploitation of the Services or part thereof.
4.2 To cause excessive or disproportionate load on the Service or Celcom’s System;
4.3 For any unlawful purpose including but not limited to vice, gambling or other criminal purposes whatsoever or for sending to or receiving from any person any message which is offensive on moral, religious, communal or political grounds, or is abusive, defamatory or of an indecent, obscene or menacing character;
4.4 For any purpose which is against public interest, public order or national harmony;
4.5 Use, permit or cause to be used the Service improperly or for any activities which breach any laws, infringe a third party’s rights, or breach any directives, content requirements or codes promulgated by and relevant authority including activities which will require Celcom to take remedial action under any applicable industry code or in a way interferes with other user or defames, harasses, menaces, restricts or inhibits any other use from using or enjoying the Service or the internet; or
4.6 To transmit or post any content that contains any harmful, damaging or destructive programs.
5.2 You must be a valid user to any of the Mobile Operators.
6.2 Celcom’s decisions on any matter relating to the Service shall be final and conclusive. Any request for appeal and review shall not be entertained.
6.3 Celcom reserves the right at its absolute discretion, from time to time, to vary, add to or otherwise amend the Terms and Conditions or any part thereof, and such amendments shall be published on Celcom’s website. Your continued use of the Service after the effective date of any variation, addition or amendments to the Terms and Conditions shall constitute your unconditional acceptance of such variations, additions or amendment.
6.4 Except as expressly mentioned herein, Celcom shall not be responsible for any expenses and costs incurred by you, including out-of-pocket expenses related to or as a consequence of using the Service.
6.5 Unless otherwise notified, Celcom may send you notifications relating to promotional and marketing activities from time to time.
6.6 Celcom may extract any Short Message Service (SMS) details or Personal Information or any other data from you which is required to be used as evidence in court and/or when necessary in the event of a suspected and or proven misuse of the Service.
i) Direct Carrier Billing;
ii) Credit Cards;
iii) Online Banking; or
iv) Xpax prepaid reload card.
For avoidance of doubt, non-Celcom Customer may purchase Xpax prepaid reload card to subscribe to this Service without having to subscribe to any Celcom's plans.
8.2 Celcom does not take any responsibility and assume no liability for any loss or damages to you arising from payment entered by you or wrong remittance by you in connection with the payment for the item(s) purchased. Celcom reserves the right to check whether you have duly authorized to use certain payment method and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.
9.2 You may earn RG by purchasing item(s) on this Service or through participation in other Checkpoint activities or promotions. The amount of RG given will be according to the table below:
Reward Tier
Redemption
9.3 Redemption can only be used including but not limited to;
i) XPAX reload;
ii) game codes; OR
iii) in-apps or virtual items such as gems and diamonds.
9.4 RG will be credited to your Checkpoint Account upon completion of a successful transaction or activity or promotion by Checkpoint. You are eligible to participate in any activity or promotion by Checkpoint if your Account remain active. For clarity, an Account will be deemed inactive if there are no transactions for two (2) consecutive months.
9.5 RG has no monetary value, does not constitute your property and cannot be purchased, sold, transferred or exchangeable for cash.
9.6 RG has a validity of two (2) months. However, whenever your Checkpoint Account is deemed inactive for a period of two (2) months, the RG will reset and become zero. You will not be able to claim RG back upon reactivation of your inactive Checkpoint Account.
9.7 Membership tier will be reviewed and updated every two (2) months. You will need to maintain RM 150 and RM 1000 over two (2) months to maintain in Gold and Platinum Tier respectively failing which, you will be downgraded to Silver and Gold Tier respectively.
9.8 Subject to Clause 6.3 above, Celcom reserves the right to;
i) Modify or Discontinue the RG reward system at any time at its sole discretion; or
ii) Cancel or suspend a Customer’s right to participate in RG reward system, including ability to earn and redeem RG at its sole discretion.
11.2 The content provided on the website and any other information provided in relation to the Service is provided on an “as is” and “as available” basis. Celcom disclaims all liability and makes no express or implied representation or warranties of any kind in relation to the Service including but not limited to:
i) availability, accessibility, timeliness and uninterrupted use of the Service; and
ii) sequence, accuracy, completeness, timeliness or the security of any data, content or information provided to you as part of the Service.
11.3 Celcom disclaims any and all the responsibility and liability from any loss and disruption caused by the malfunction of the mobile phone, viruses or contamination which is beyond the control of Celcom.
11.4 There will be no refund for any completed transaction including but not limited to Reward Redemption, game code purchase or any other transactions done via the Service.
12.2 Celcom reserves the right to terminate and revoke your account and activities in the Service if the you were to breach the provision in relation to intellectual property rights contained herein.
13.2 Subject to the above, this Terms and Conditions is subject to the Communications and Multimedia Act 1998 and any applicable subsidiary legislation, rules, regulations, directives and/or orders.
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